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FAQ

Here you will find the answers to frequently asked questions about Fluffy Sheep Quilting products and my website. If you can not find your answer below, please email me at fluffysheepquilting@gmail.com and I will respond as quickly as possible. Thank you!

 
How is Fluffy Sheep Quilting fabric supplied?
Fluffy Sheep Quilting fabric is supplied by the yard. The metric equivalent is always listed on the
product page for your convenience. All fabrics vary in width from 43 to 45 inches, so one yard of
fabric is approximately 44 inches in width by 36 inches in length.
 
The fabric at Fluffy Sheep Quilting is sold in quarter yard units. For multiple units purchased in
the same design, the fabric you receive will be one continuous length of fabric. To summarize:
 
1 Unit = 18 inches x 22 inches = 45.7 cm x 55.8 cm = one fat quarter
2 Units = 18 inches x 44 inches = 45.7 cm x 111.7 cm = one half yard
3 Units = 27 inches x 44 inches = 68.5 cm x 111.7 cm = three quarters of a yard
4 Units = 36 inches x 44 inches = 91.4 cm x 111.7 cm = one yard
5 Units = 45 inches x 44 inches = 114.3 cm x 111.7 cm = one and a quarter yards
6 Units = 54 inches x 44 inches = 137.1 cm x 111.7 cm = one and a half yards
 
When can I expect my fabric to arrive?
My goal is to have your Fluffy Sheep Quilting order ready for shipping in 24 hours. An Post aims to deliver within Ireland in 1-2 working days. International shipping may take 5-7 days to the UK, 7-10 days within Europe or 7-10 days anywhere else in the world. If you live outside of Ireland, customs charges may apply when your parcel arrives at your border. Payment of this additional charge is the responsibility of the customer.
 
How can I pay for my order?
Fluffy Sheep Quilting accepts Laser, Visa and MasterCard either directly or through Paypal.
 
Does Fluffy Sheep Quilting have a return policy?
Fluffy Sheep Quilting generally can not accept a return of fabric cut from the bolt. However,if the fabric is in some way faulty, or if you are at all unhappy with your order, please let me know within 7 days of its arrival and I will do my best to rectify the situation. Just email me at fluffysheepquilting@gmail.com and we can talk through our options.
 
How closely do the website photos represent the fabric?
I make a tremendous effort to ensure the photographs posted on Fluffy Sheep Quilting are accurate depictions of the product I offer. All photos are taken in natural light and are not digitally
altered before posting. However, I can not control for the individual settings on each customer’s computer monitor. If you are concerned about matching a fabric on www.fluffysheepquilting.com with a fabric in your stash, just email me (fluffysheepquilting@gmail.com) and request a free 2 inch square sample to coordinate your samples at home, or I can match fabrics for you in the shop.
 
Are prices inclusive of VAT?
Yes, all prices shown are inclusive of VAT at the current Irish rate.
 
I shop here all the time. Can I get a discount?
Yes! I love my customers and am grateful for each and every purchase you make. To show you how I appreciate your business, a Fluffy Sheep Quilting customer rewards program is offered. To join, just create an account at www.fluffysheepquilting.com and the reward points will automatically be credited to your account. Each time you shop at Fluffy Sheep Quilting, be sure to login and keep accumulating reward points!
 
For every 1 euro you spend on products (not including shipping), you will receive 1 point.  You can redeem these points at any time on any of the products in the shop.  Just apply them at check out.
 
How can I get in touch with Fluffy Sheep Quilting?
You can contact me, Cindy, in a variety of ways. I will do my best to get back to you within 24 hours.
 
Email: fluffysheepquilting@gmail.com
Blog: fluffysheepquilting.blogspot.com
Twitter: @FluffySheepQuil
Facebook: http://www.facebook.com/fluffysheepquilting
Flickr: http://www.flickr.com/photos/fluffysheepquilting
 
Do you ship internationally?
Yes! I love to share the fabric happiness far and wide.
 
What are your standard shipping rates?

My goal is to have your Fluffy Sheep Quilting order ready for shipping in 24 hours. All orders will ship through the Irish postal system, as this is the best rate currently available for Fluffy Sheep Quilting customers. An Post aims to deliver within Ireland in 1-2 working days. International shipping may take 5-7 days to the UK, 7-10 days within Europe or 7-10 days anywhere else in the world.

 

Shipping of all orders will be through An Post according to their current postal rates (http://www.anpost.ie/AnPost/PostalRates/Standard+Post.htm). The cost of shipping is based on the weight of the products ordered, keeping the prices as fair as possible for all customers.

 

Within Ireland and Northern Ireland

Fabric (approx)

Package

Weight

Cost (as of May 2012)

0-1/4  yard

Large Envelope

0-49 g

€0.95

1/4 – 1/2  yard

Large Envelope

50-64 g

€1.05

1/2 - 3/4  yard

Packet

65-100 g

€2.40

3/4 yard – 1 3/4 yards

Packet

101-250 g

€3.00

2 yards – 2 1/2 yards

Packet

251-385 g

€4.00

2 1/2 yards – 4 yards

Packet

386-500 g

€4.00

4 yards – 7 1/2 yards

Packet

501g -1 kg

€6.50

 

Within Great Britain

Fabric (approx)

Package

Weight

Cost (as of May 2012)

0-1/4  yard

Large Envelope

0-49 g

€1.50

1/4 – 1/2  yard

Large Envelope

50-64 g

€1.65

1/2 - 3/4  yard

Packet

65-100 g

€3.00

3/4 yard – 1 3/4 yards

Packet

101-250 g

€4.00

2 yards – 2 1/2 yards

Packet

251-385 g

€5.00

2 1/2 yards – 4 yards

Packet

386-500 g

€5.00

4 yards – 7 1/2 yards

Packet

501g -1 kg

€7.50

 

Within Europe

Fabric (approx)

Package

Weight

Cost (as of May 2012)

0-1/4  yard

Large Envelope

0-49 g

€1.50

1/4 – 1/2  yard

Large Envelope

50-64 g

€1.65

1/2 - 3/4  yard

Packet

65-100 g

€3.00

3/4 yard – 1 3/4 yards

Packet

101-250 g

€4.00

2 yards – 2 1/2 yards

Packet

251-385 g

€5.00

2 1/2 yards – 4 yards

Packet

386-500 g

€5.00

4 yards – 7 1/2 yards

 

501g -1 kg

€7.50

 

Rest of the World

Fabric (approx)

Package

Weight

Cost (as of May 2012)

0-1/4  yard

Large Envelope

0-49 g

€1.50

1/4 – 1/2  yard

Large Envelope

50-64 g

€1.65

1/2 - 3/4  yard

Packet

65-100 g

€3.00

3/4 yard – 1 3/4 yards

Packet

101-250 g

€4.00

2 yards – 2 1/2 yards

Packet

251-385 g

€5.00

2 1/2 yards – 4 yards

Packet

386-500 g

€5.00

4 yards – 7 1/2 yards

 

501g -1 kg

€7.50

 

 




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